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Privacy Notice

Last updated: May 2026. This notice explains how BitCloud collects and uses data.

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1. Overview

This Privacy Notice describes how we collect, use, share, and protect information when you use BitCloud. We aim to minimize data collection and use it only to operate, secure, and improve the service.

2. Data We Collect

  • Account details: email address and authentication data.
  • Usage data: pages viewed, feature usage, and performance metrics.
  • Device data: browser type, approximate location, and identifiers.
  • Payment data: limited details needed to confirm a purchase; on-chain transactions may be publicly visible on the blockchain.

3. How We Use Data

  • Provide and maintain the service.
  • Secure accounts and prevent fraud/abuse.
  • Improve product performance and reliability.
  • Communicate important updates and support responses.

4. Cookies

We use cookies and similar technologies for authentication, preferences, security, and analytics. You can review options in Cookie Settings.

5. Sharing

We may share data with trusted service providers who help us operate BitCloud (hosting, analytics, payment processing). We do not sell personal data.

6. Data Retention

We retain information as needed to provide the service, meet legal obligations, resolve disputes, and enforce our agreements. We delete or anonymize data when it is no longer necessary.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data. You may also object to certain processing.

8. Contact

For privacy requests, contact support at support@bitcloud.com.